The customer service was superb and they answered all the questions I had. The build quality of the pump is top notch and wow, what a powerful pump.
Had to upgrade organic nute pump to synthetic. Leanne at aeromixer helped me. Very easy to deal with and very prompt with response. Aeromixer pump is one of my favorite pieces of equipment. Heats water in the winter and unparalleled mixing,
I can’t even explain the AMAZING equipment that I actually won from a giveaway! Thanks again you guys ROCK! If you’ve been on the fence here is your sign DO IT!!
I’ve been using aeromixer products for a long time without any problems. I recently decided to upgrade to the synthetic pro edition but when I tested it out there was a couple minor issues. It’s understandable for products to not always work either from a bad batch or damaged piece from delivery. I had reached out to customer support and they took care of it with no problems. They got back to me promptly and professionally and I was able to get the new pump in no time. The new pump is working great and I’m very satisfied with the service I received.
All good!!!! Thanks
Hello Green Farms,
Great, we're stoked to hear that! You are so welcome and thanks for taking the time to review us.
Let us know if we can do anything else for you and Happy New Year!
Don’t have the right adapters to make my order work can you review my order and get me situated whatever I have to buy.
Hi Nam, thanks so much for your order!
I'm sorry you don't have the correct adapters. Please shoot an email to info@aeromixer.com and they'll get you some asap.
Happy Holidays!
I have multiple hoses from aeromixer the best hose out as far as I'm concerned. I had a brand new hose have a defect and was promptly asked if I wanted a refund or replacement which I chose a replacement because it is the best. Amazing customer service.
I’ve been using Aeromixer pumps for years, and it’s been consistently reliable, efficient, and easy to maintain. Highly recommend this product and company! Customer service experience was a 10/10, very friendly and knowledgeable.
I had a problem with one of the hoses I bought several months ago. I contacted
customer service, sent a photo of the problem and within days, I received a replacement hose. Fantastic customer service.
Great controller, stopped the pump from over brewing the tea.
Love the pump. Did have to get a new one under warranty. Process was easy and responses from support were very quick and friendly.
Controller has helped a lot as well, keeps compost tea at a perfect temp.
Amazing customer support. Amazing products. Had a small mishap with shipping but they fixed it within 2 hrs and sent me extra pruning scissors that easily cost me $30+ from any store. Thank you, will and have already recommended to others!
Absolutely best customer service I have experienced in a very long time.
Hi Stephanie,
Thanks so much for the positive feedback! We truly do care about our customers and really glad to hear you felt that too. Reach out if you every need anything else, we're always happy to help.
Literally so so honored to be Apart of the Aeromixer team, it's amazing !!! Products are 1000 the service impeccable & 💯!! You guys actually care & that' means alot to me .Thank you & the team /family!! If there is anything I can do for the team 💯 lmk I care too!!! We are a team & a team works like a family & help out & push eachother like we doo!! Blessings ##BigYakka
Nes - Thank you so much for your kind words and for being a part of the Aeromixer team! We are thrilled to hear that you are happy with our products and customer service. Our team truly cares about our customers and we are always here to help in any way we can. Wishing you all the best!
I love it! I had the original one for 4-5 years before I ran it dry too many times. So I ordered this one and when a company say they upgraded an item Aeromixer told no lies! Great product
Love the new pump thing is a beast no more need for airstones let the pump doing the mixing and aerating for you!! That thing can stir the ocean it’s so dang powerful!!! Big up to aero mixer!!
This mixer is just phenomenal! To have it mix and aerate is just amazing no more airstones. Amazing customer service and fast shipping!
But nonetheless this is a great company with great customer service! I have been running my first pump from Aero since 2020 and RUNNING IT! So when it cut off I was ok with my purchase because I knew what it been thru. So I rush to purchase another one with no issue I knew it was a great product. But the kicker of story and what I was getting at was I go make a funny post like “I ran it dry” lol then on the post aero page comment telling me it might can be saved and we want to help you get a new one if that’s the case and here’s a discount. Completely shocked me because I order a lot and customer service only going down day by day so it’s good to know it’s a great product and company that cares about there customers! Thank you Aeromixer!