Warranty Policy

Pumps:

Purchased within 1 year = Full replacement

 

Did you void your pump’s warranty?

Voided warranty Reasons:

  • Using the incorrect pounds/gallon of fertilizer or nutrients for the model of pump.
  • Not assembling or installing the unit correctly.
  • Using the incorrect model of pump for your tank size or type.
  • Dropping/ breaking the unit 
If you voided the warranty by using the incorrect model for your type of fertilizer and want to upgrade to Aeromixer’s Synthetic Pro Edition you will be charged the difference between your model and the Synthetic Model, plus shipping for your replacement.


Controllers:


Purchased within 1 year = Full replacement

 

Hose, Ball Valve, Watering Wand Kit, and Pruners:

Lifetime warranty. This includes manufacturer defects and any wear and tear throughout the life of our product.

Refurbished Items:

90-day warranty on all components and seals due to manufacturing defects or wear and tear.

 

VIP Service and Accident Coverage available!

Want extended protection for your Aeromixer products?

 See below for information on extended warranties available through CPS.

    CPS Warranty information

    PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
    100% Parts and Labor Coverage
    Includes Accidental Damage

    Warranty FAQ:

    Is a CPS Warranty just an extension of the existing manufacturer’s
    warranty?

    No: It is an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that are not offered by manufacturers such as accidental damage.

    What is the difference between a Replacement Plan and a Repair
    Plan?
    A Replacement Plan is available for products under $150. If the product fails, you will be reimbursed for what you paid for the
    product minus shipping and tax.

    A Repair Plan is for products over $250 and offers repair coverage for your product any time during the life of your warranty. If
    we can’t fix it, we’ll replace it!


    How am I covered?
    For the Replacement Plan, your coverage provides for a one-time replacement of the covered product. For the Repair Plan, you
    are covered for a period of up to three years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.


    When does the coverage start?
    Coverage starts on the date of purchase and goes into effect on day 31.


    Can I transfer the Protection Plan to a new owner?
    Yes! CPS Warranties are transferable between owners.


    What is not covered?
    Unfortunately, the CPS Warranty does not cover lost or stolen products, gross misuse & consumables such as tires, batteries,
    etc.


    Is there a service fee for the Replacement and Repair plans?
    No, there are no service fees for the replace or repair plan.


    What happens if my product breaks?
    You can contact CPS directly to file a claim in three ways:
     Online at www.cpscentral.com and click the “File a Claim” button
     Via email at cs@cpscentral.com
     Call in toll free at 800-905-0443


    If you have any other questions before buying a warranty, feel free to call CPS at 800-905-0443


    Need help filing a CPS claim? Please get in touch with CPS here for support -  https://www.cpscentral.com/how-to-file-a-claim/